We understand that the most valuable commodity to us all is time. Whether you’re based in London or Los Angeles, our business VA service organises and simplifies your workload to maximise the amount you have available every day. This concierge service comprises our team of experienced business VAs who ensure your time is used as efficiently as possible; taking care of the tasks that need to be done but that take you away from what you do best.
Our virtual receptionist system is designed to manage things appropriately for you, offering crucial support in customer service through our telephone answering service. This enables you to benefit from clarity of thought in your business life, once we have streamlined your workload, leading to more productive decisions by you. Another popular business VA service we offer is targeted marketing campaigns on behalf of our clients. We offer a range options for clients depending on their budget and strategy.
Diary Management & Virtual Receptionist
Our virtual receptionists manage meeting arrangements for our clients and ensure their time is spent to maximum efficiency. Where necessary, we coordinate with the other parties involved to ensure schedules are always aligned.
Data Entry & Spreadsheets
These tasks are often crucial for our clients but are often very time consuming for them. A business VA client will be looked after by a virtual receptionist from our team, all of whom are experienced in handling large amounts of data entry and always use the most effective programs to carry out their tasks.
Customer Service/Telephone Answering Service
The quality of our customer service and telephone answering service is something, in particular, we take pride in. We understand that, for many of our clients, we act as the main point of contact with their customers. Outsourcing customer service to poor quality providers has cost many of our clients their customers. We strongly recognise the value of great customer service and a telephone answering service that keeps relationships strong and positive on their behalf.
Marketing & Social Media
We provide a service that establishes a real presence across all social media platforms for you. We create and source content that engages your current customers and clients whilst also attracting new ones. In the modern marketplace, we believe solid social media management is crucial to most businesses we support. We currently manage many accounts where we’ve built large social networks particularly focused in London, the West End of London and Clapham.
Our team takes the stress out of event organisation. Whether it be networking, celebrations or awards we are experienced in supporting the smooth running of your events. We are proactive and on-hand with a concierge service to help you with all the tasks that come with event planning and hosting.
So many of our clients run to a very busy schedule which means journey planning is crucial. Our virtual receptionists provide the most effective travel arrangements for you, maximising the use of your time and making sure your journey is as comfortable as possible. Whether it’s a flight from Heathrow to New York, a train journey from Chelsea to London Liverpool Street, car service or vehicle hire, we make sure your travel is not something you need to worry about – it’s all part of our concierge service.
Collecting funds for your business is a task which is time-consuming but very important. Our business VA team are highly skilled and experienced at managing invoicing, collecting payments and keeping detailed records of your accounts on your behalf. We provide peace of mind, meaning you can focus on what you do best as a business.